Privacy Policy

Legal information and policies

Vega Privacy Policy

Last Updated and Effective Date: December 9, 2025

This Privacy Policy describes how Vega Inc. ("Vega," “we,” “our,” or “us,”) collects, uses, and discloses personal information about you and your data privacy rights. This Privacy Policy applies to personal information we collect online, such as when you visit our website, www.vegaevents.com, or mobile application (our “Platforms”), use our services, or otherwise contact or interact with us (collectively, our “Services”).

Personal information is sometimes also referred to as personal data, personally identifiable information, or other like terms to mean any information that directly or indirectly identifies you or is reasonably capable of being associated with you or your household.

We may provide different or additional notices of our privacy practices with respect to other personal information collection practices not within the scope of this Privacy Policy, in which case this Privacy Policy will not apply.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this Privacy Policy. We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

1. WHAT INFORMATION DO WE COLLECT?

We collect personal information you provide directly to us. The types of personal information that we may collect directly from you include the following:

  • Contact Information: We may collect your name, email address, and phone number when you create an account, sign up for our services or otherwise interact with us on our Platforms.
  • Other Information: We may also collect any personal information you disclose when you register for an account (including your User ID), send a message to us through our Contact Us webform, provide information via our online chat tool, purchase our services, or call our customer support number.

We automatically collect personal information about your interactions with us or our Services, including:

  • Device and Usage Information: We may collect information about how you access our Services, including data about your Internet Protocol (“IP”) address (including approximate and precise geographic location), device ID, registered domain or home server, time of access, date of access, web page(s) visited, number of clicks, software crash reports, type of browser used, session identification number, search terms, search results, access times and referring website’s address.
  • Information Collected by Cookies and Other Tracking Technologies: We and others that control collection of personal information may use tracking technologies, such as cookies and web beacons, to collect information about you. Cookies are small data files stored on your hard drive or in device memory that help us improve our Platforms and your experience, see which areas and features of our Platforms are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on our Platforms and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, see Your Choices below.

2. HOW DO WE USE YOUR INFORMATION?

We may use the categories of personal information identified above for the following purposes:

  • Provide, maintain, and improve our services;
  • Conduct business dealings with our partners, service providers, contractors, or processors;
  • Personalize and improve your experience on our Platforms;
  • Create and administer your account on our Platforms;
  • Respond to your comments and questions and provide customer service;
  • To send you information about our Services and other communications;
  • Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and protect our rights and property or those of others;
  • Debug to identify and repair errors in our Platforms;
  • Comply with our legal and financial obligations; and
  • Carry out any other purpose described to you at the time the information was collected.

3. HOW DO WE DISCLOSE YOUR INFORMATION?

We may disclose your personal information in the following circumstances or as otherwise described in this Privacy Policy:

  • Our Service Providers, Contractors, and Processors: We disclose or make available information to service providers, contractors and processors that need access to your information to perform services for us, such as companies that assist us with email delivery, web hosting, cloud infrastructure, software platforms that support our operations, security, payment processing, and analytics.
  • Advisors and Lawyers: We may disclose your personal information with our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
  • Legal Disclosures: We may disclose your personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements. We may also disclose your personal information if we believe that your actions are inconsistent with our Terms of Use, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Vega, our users, the public, or others.
  • Change of Ownership: We may disclose your personal information in connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • With Your Consent: We may disclose your personal information with your consent or at your direction.
  • Disclosure of Non-Personal Information: We may also retain or disclose aggregated or de-identified information that cannot reasonably be used to identify you. When doing so, we publicly commit to maintain and use the information in an aggregated or de-identified form and not attempt to re-identify the information, unless permitted or required by law.

4. HOW DO WE RETAIN YOUR INFORMATION?

We store personal information associated with your account on our Platforms for as long as your account remains active. If you close your account, we will anonymize your account data so that it can no longer be used to identify you. Unless a longer retention period is required by applicable law, we store other personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal and/or regulatory obligations.

5. ANALYTICS

We allow others to provide analytics services on our behalf across the web and in mobile apps. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Platforms, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.

We use cookies provided by Google Analytics to collect statistical information about the use of the Platforms. You can learn more about Google Analytics and how it collects and processes data (including how to control the information sent to Google) by visiting: www.google.com/policies/privacy/partners/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout (requires you to install a browser add-on).

6. YOUR CHOICES

  1. Deleting Your Account. You can delete your account by logging into the Vega mobile application and tapping on “Delete Account” from the Account Settings page. Additional instructions can be found here: https://vegaevents.com/delete-me/. Deleting your account is irreversible. All your data, including events, groups, and personal information, will be permanently removed from our servers. If you change your mind after deleting your account, you will need to create a new account as the deleted account cannot be restored.
  2. Cookies. Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Platforms.
  3. Email messages. We may send you emails about our Services and other updates. You may opt out of receiving promotional emails from Vega by following the instructions in those communications. If you opt out, you may still receive non-promotional emails, such as those about your account or our ongoing business relations.
  4. Text messages. With your permission, we may send text messages about our Services and other updates. You may opt-out of these messages by following the instructions in those communications.
  5. Do Not Track. Some browsers have incorporated “Do Not Track” features. Most of these features, when turned on, send a signal or preference to the websites you visit indicating that you do not wish to be tracked. Because there is not yet a common understanding of how to interpret the do not track signal, we currently do not respond to the browser do not track signals.

Our Platforms may contain third-party links, including third-party integrations. Through these links and third-party integrations, you may be providing information (including personal information) directly to the third party, us, or both. You acknowledge and agree that we are not responsible for how those third parties collect, share, or use your information. Because Vega has no control over the privacy practices or content of these linked sites, we recommend that you carefully review the privacy policies of every third-party service that you visit or see, including those third parties you interact with through our Platforms.

8. CHILDREN

We do not knowingly collect personal data from children under the age of 13. Parents have the right to terminate the registration of a child under the age of 13 by contacting us using the information listed in Contact Us below. If we discover that we have inadvertently collected information from a child under 13, we will promptly delete it.

9. CONTACT US

If you have any questions about this Privacy Policy, please contact us at support@vegaevents.com or [insert at least one additional point of contact]. You can also contact us using our online chat tool.