Vega uses Stripe to process payments securely. Connecting your Stripe account is required before you can sell paid tickets.

Prerequisites

• A Vega organization admin account
• A Stripe account (or you can create one during the connection process)

Connecting Your Account

1. Go to Organization Settings > Payments.
2. Click Connect with Stripe.
3. You will be redirected to Stripe’s onboarding flow:
   • If you already have a Stripe account, sign in and authorize Vega.
   • If you are new to Stripe, follow the prompts to create an account and provide the required business details.
4. Once authorized, you are redirected back to Vega with a confirmation message.

What Happens After Connecting

• Payment processing is enabled for all events under your organization.
• Payouts are deposited into the bank account configured in your Stripe dashboard.
• Vega displays your Stripe connection status on the Payments settings page.

Stripe Account Requirements

Stripe may require you to complete identity verification and provide:

• Legal business name and address
• Tax identification number (EIN or SSN for US-based organizations)
• Bank account details for payouts
• A description of your business

Disconnecting Stripe

1. Go to Organization Settings > Payments.
2. Click Disconnect Stripe.
3. Confirm the action. Existing orders are not affected, but you will not be able to process new paid transactions until you reconnect.

Tips

• Use Stripe’s test mode during initial setup to run practice transactions without moving real money.
• Review Stripe’s fee schedule so you can factor processing costs into your ticket pricing.
• Keep your Stripe dashboard bookmarked – it is the best place to view detailed transaction history and manage disputes.